Terms of service

Terms & Conditions

Welcome to Softr Co. By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully before using our website or placing an order.

General Information

By using this website, you confirm that you are at least the age of majority in your state or country of residence, or that you have provided consent for any minor dependents using this site.

We reserve the right to refuse service to anyone for any reason at any time.

Product Information

We strive to accurately display our products, descriptions, images, and product details. However, we cannot guarantee that colors, appearance, or product displays on your device will be completely accurate.

We reserve the right to modify or discontinue products at any time without notice.

Pricing & Payments

All prices displayed on our website are listed in USD unless otherwise stated and are subject to change without notice.

Payments are securely processed through our authorized payment providers.

Order Processing & Shipping

Orders typically require 1–3 business days for processing before shipment.

Estimated shipping time is typically 7–15 business days depending on destination, shipping carrier, and demand.

Please note:

  • Processing time and shipping time are separate periods.
  • Shipping estimates are not guaranteed delivery dates.
  • Delays may occasionally occur due to holidays, weather conditions, customs processing, or carrier delays beyond our control.
  • Customers are responsible for entering accurate shipping information at checkout.

Once an order has shipped, tracking information will be provided when available.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you received the wrong item, please contact us within 7 days of delivery with photos and order information so we can assist you.

Order Changes & Cancellations

We process orders quickly. Once an order enters processing, we cannot guarantee changes, cancellations, or address modifications.

Please contact us immediately if changes are needed.

Limitation of Liability

Softr Co shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our products or website.

Our liability shall not exceed the amount paid for the purchased product.

Intellectual Property

All website content including logos, branding, images, graphics, product descriptions, and text is the property of Softr Co and may not be copied, reproduced, or used without written permission.

Changes to Terms

We reserve the right to update, modify, or replace these Terms & Conditions at any time without notice. Continued use of this website constitutes acceptance of those changes.